We provide 100% FREE Shipping which includes a tracking number. This is part of our continued commitment to provide the best customer service and ensure 100% satisfaction for every order made from our store. All of our stock is at our warehouse in the USA and is shipped with 3- 4 Days . Tracking is then provided and you can expect your item within 10 - 15 business days.
You will receive an email containing your order's Tracking Number details 5 days after your order is placed in our store. In the event that you fail to receive an email containing this information. Please feel free to send us a follow-up email at our Customer Support Email address email@example.com and include your order number in the email so we can assist you quickly.
All of our products have the same time frame of process and transit. We provide 100% FREE Shipping with tracking number. We dispatch the orders within 3 - 4 days, so you can expect them between 10 - 15 business days from dispatch.
If your order hasn’t arrived within the given time frame, please contact our support team at firstname.lastname@example.org so we can further assist you.
A full refund or replacement will be given for items that are not received or lost in transit. Returns can also be made 30 days after you receive your order. Errors made by customers when providing shipping information and sizing details on their order/s that result to missed parcel deliveries or wrong size are excluded in the refund. For more information about eligibility and exclusions of order refund policy, please check our Refund section.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
Please allow a few more days for your other order to arrive. Sometimes we ship orders for single customer separately. This is due to item availability and other stock, warehouse and processing factors. For further assistance, please contact our Customer Support Team at 'Contact@thetravelplanners.co' . Please include your Order Number in your email so we can assist you quickly.
Yes, we do. Thetravelplanners.co has been successful in processing and shipping orders from customers around the globe on a daily basis that most of our patron customers are located internationally.
Since we have different storerooms for order distribution, each item is subject to availability. Sometimes we don’t have the products available in one place so the items may be shipped separately. However, you will still receive your orders, just maybe not at the same time.
Currently we accept only credit card, debit card (input into credit card box) or you can register your bank through www.Paypal.com to pay. You can also pay by eCheck on Paypal. Unfortunately we do not provide "Cash On Delivery" payment method. Please be assured we will provide tracking number for international orders to ensure delivery.
The Travel Planners value and protects your information as much as it values the name and business. Your information will be kept in our database for the reference purposes only and will not be given to anyone or anything that isn’t linked to our shop. Our website is using the best SSL certificate which is required on all online processing payments, so you will be assured that your purchase is secure and safe.